Reviews

"Lorrie helped me get insurance hands down best representative west of the Mississippi"

"Terrible experience in filing claims! Do not recommend at all. Declassifying damage as wear & tear so they don't have to payout."

"Love the whole office everybody was professional and still made you feel like part of the family I would recommend them to anybody"

"I've talked to two reps who were both friendly and helpful"

"I was amazed at the savings by going with State Farm. It was significant! Ashley was delightful to work with!"

"I had to file a claim w State Farm Auto insurance after a "hit & run" thing...& was having a problem getting estimates in my hand...body shops said they'd send it to State Farm...800#s didn't receive them? After calling Haley Carter's local #, and talking to Samantha, we knew what, where, & when the repair would be done.
It's always a pleasure to talk to Samantha & have Haley Carter's office nearby."

"Excellent effort with the State Farm team that provided me with my auto insurance, Lori Bennett is a miracle worker, she went far beyond the call of duty when it came to meeting my needs. I couldn't be more pleased with the service I received. Thank you all 100 times over, good job"

"Nothing but good experiences using state farm for 10+ years. Gave me good advice once when they didn’t need to when my last car got totalled (it was parked -_-) which ultimately saved me probably a lot of money."

"Samantha is GOLDEN! I have been with Haley Carter for 21 years. Statefarm has always treated me well! Couldn't see myself with any other insurance."

"Makenna had saved us money on our insurance and was helpful making sure we understood the coverages that she provided us with. Any time we have questions she answers them immediately. I recommend Makenna for your insurance needs! Super helpful."

"This office provided excellent customer service for my new home/auto policy. The woman who helped me was fabulous (I think her name was Samantha). Overall an awesome experience for something that is usually a headache. 🤗"

"Brooke is always friendly and very knowledgeable. She is always quick to respond as well.
I have been a long time customer of Haley’s office. Although I moved away and left for a brief while; I learned my lesson and came back to the outstanding and home/family feeling of service I receive. Whether you live in Azle area or not, I highly recommend this office. J Hatten"

"We had an exceptional experience working with Makenna at State Farm. She took the time to understand our needs, walked us through our options, and even recommended coverage we hadn’t realized would be valuable to us. She made the entire switch seamless, communicated clearly every step of the way, and ultimately saved us over $500 a year.

Makenna made us feel genuinely taken care of rather than simply sold a policy. She is knowledgeable, attentive, and an incredible asset to State Farm. We couldn’t recommend her more highly!"

"Samantha assisted me today with my State Farm dividend when I experienced a “hiccup” with the deposit. Brooke was also very helpful. With their insight I was able to manage my dividend successfully and I’m so appreciative of their expertise. Great clientele at Haley Carter State Farm. Highly recommend even before today’s dilemma."

"Everyone is so helpful & very pleasant! We've been with Haley Carter for more than 20 years. I highly recommend them!"

"Lorrie Bennett was as nice as as can be. Very helpful and caring. I would recommend her to anyone"

"Great folks to do business with!! Pleasant, friendly and very accommodable!"

"I've been with State Farm for years in Azle they are the best. Judy is absolutely exceptional I've known her for a long time now she's always been there for any questions I had for my auto or home insurance and going above and beyond reaching out and checking on me after the big storm we had in spring the whole office is the kindest people you could ever meet they truly care about you thank you Judy for being who you are❤️"

"Bailey did a great job helping me update my policy! She was very kind and professional! Totally recommend this company! They never fail us!"

"Nicole was great, very impressed with everything. Great place for insurance. Check them out you won’t be disappointed."

"Makenna is the best! So helpful and thorough."

"I can’t say enough amazing things about Makenna! She is truly the best. She is incredibly thorough, knowledgeable, helpful, and so friendly throughout the entire process. She always takes the time to explain everything, answer all of our questions, and make sure we fully understand our options.

What I appreciate most is how much she genuinely cares about finding the best coverage and deal for our specific needs, rather than just trying to sell us something. She consistently goes above and beyond, and you can tell she truly has her clients’ best interests at heart.

We’re lucky to call Makenna a friend, but I can confidently say I would recommend her to anyone looking for an insurance agent. She makes what can sometimes be an overwhelming process feel easy and stress-free. Five stars all around — we couldn’t recommend her more! ⭐️⭐️⭐️⭐️⭐️"

"I can’t say enough good things about Haley Carter and her staff! They have gone above and beyond to make sure I’m taken care of and getting the best coverage for my needs.

I was especially nervous about how much my insurance would increase after purchasing my new car, but Bailey took the time to work through everything and was able to get my premium to only $27 more a month! 🙌🏻

That kind of personal service and willingness to actually help means so much. Everyone I’ve dealt with has been friendly, helpful, and genuinely caring.

If you’re looking for an insurance office that will treat you like a person and not just a policy number, I highly recommend Haley Carter and her team!"

"Judy has been my go to person for years!!
She is fantastic.. I was in a real bind the other day on getting a part for my truck. They needed the VIN number. I was able to call Judy and she had it to me in seconds. I have been with State Farm for many years.
Judy is always a part of that. She’s like family.!!!"

"Bailey is very helpful"