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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Romo

Ryan Romo

August 25, 2026

5  out of  5
rating by Ryan Romo
"Makenna is the best! So helpful and thorough."
We responded:
"Ryan, we really appreciate you taking the time to share this! It’s wonderful to know Makenna was able to give you the thorough, helpful service you were looking for. Thanks again for choosing our team—we’re always here if you need us!"
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Carly Peters

August 25, 2026

5  out of  5
rating by Carly Peters
"I can’t say enough amazing things about Makenna! She is truly the best. She is incredibly thorough, knowledgeable, helpful, and so friendly throughout the entire process. She always takes the time to explain everything, answer all of our questions, and make sure we fully understand our options.

What I appreciate most is how much she genuinely cares about finding the best coverage and deal for our specific needs, rather than just trying to sell us something. She consistently goes above and beyond, and you can tell she truly has her clients’ best interests at heart.

We’re lucky to call Makenna a friend, but I can confidently say I would recommend her to anyone looking for an insurance agent. She makes what can sometimes be an overwhelming process feel easy and stress-free. Five stars all around — we couldn’t recommend her more! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Carly, hearing that Makenna made your insurance experience feel smooth and stress-free means so much to our team! Thank you for sharing your experience and for recognizing the care she puts into helping each customer. Whenever you need us, we’re only a call away!"
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JoAnna Johnson

August 21, 2026

5  out of  5
rating by JoAnna Johnson
"I can’t say enough good things about Haley Carter and her staff! They have gone above and beyond to make sure I’m taken care of and getting the best coverage for my needs.

I was especially nervous about how much my insurance would increase after purchasing my new car, but Bailey took the time to work through everything and was able to get my premium to only $27 more a month! 🙌🏻

That kind of personal service and willingness to actually help means so much. Everyone I’ve dealt with has been friendly, helpful, and genuinely caring.

If you’re looking for an insurance office that will treat you like a person and not just a policy number, I highly recommend Haley Carter and her team!"
We responded:
"Thanks for spreading some positivity our way, JoAnna! We're delighted to hear that Bailey and the rest of our team could assist you in finding the right coverage for your new car while keeping your premium manageable. Your recommendation means a lot to us, and we're here to help with any of your insurance needs in the future."
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Sherrill Derryberry

August 20, 2026

5  out of  5
rating by Sherrill Derryberry
"Judy has been my go to person for years!!
She is fantastic.. I was in a real bind the other day on getting a part for my truck. They needed the VIN number. I was able to call Judy and she had it to me in seconds. I have been with State Farm for many years.
Judy is always a part of that. She’s like family.!!!"
We responded:
"Sherrill, it means a lot to know Judy has been someone you can count on through the years! Thank you for sticking with us and for sharing such kind words about your experience. We’ll be right here whenever you need us!"
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Madison Martin

August 19, 2026

5  out of  5
rating by Madison Martin
"Bailey is very helpful"
We responded:
"Those five stars speak for themselves, Madison. Thanks for leaving them!"
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Jean Gibson

August 18, 2026

5  out of  5
rating by Jean Gibson
"Judy is very kind and always willing to help you with all of your insurance questions.
Judy is great with claims on your policy. and a very professional lady."
We responded:
"Jean, it’s so nice to hear that Judy has been there for you when you’ve needed support! We know insurance questions and claims aren’t always straightforward, so we’re glad she’s been able to make things easier. Thanks for choosing our team!"
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Aubrey Bowlin

August 14, 2026

5  out of  5
rating by Aubrey Bowlin
"Bailey is an absolutely phenomenal person. I called 3 minutes before closing (I know, I hate being that person) and helped me with a new policy for 27 mins after close on a Friday evening.. I couldn’t have asked for a better customer experience than what I received today. Great Job Bailey! I hope you are valued as much by your team as you are to me!"
We responded:
"Aubrey, your shoutout to Bailey means so much! It’s wonderful to hear Bailey went the extra mile to help you, even after hours. That kind of dedication makes a lasting impression, and we’re grateful you took the time to recognize it!"
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Krista V

August 11, 2026

5  out of  5
rating by Krista V
"Brooke did an outstanding job getting all the data points entered and sent me over the policy within 5 minutes. I appreciate Brooke’s quick response and how professional she was explaining the policy to me!!! 👍"
We responded:
"Getting quick, professional help with your policy can make all the difference, Krista! Brooke will be happy to know she was able to make your experience a smooth one. We appreciate you sharing your feedback and giving her a well-deserved shoutout!"
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Kelsey Meharey

August 10, 2026

5  out of  5
rating by Kelsey Meharey
"I was having to fight with a ticket and the court was making it very difficult to give them the correct information, and Bailey was incredibly helpful and made the process straightforward, productive, and got a few laughs out of me along the way! It was the easiest insurance interaction I've had, and I would highly recommend speaking with them!!"
We responded:
"Kelsey, it's great to hear that Bailey was able to assist you effectively with your ticket situation and even bring some laughter to the process. We're delighted that your experience with our agency was smooth and straightforward. If you ever need further assistance with your insurance needs, feel free to reach out."
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Chris Saurenmann

August 7, 2026

5  out of  5
rating by Chris Saurenmann
"I’ve been with Haley Carter State Farm for nearly 20 years and only receive Outstanding customer service from her and her team! Most recently from Judy, who is always helpful and friendly!"
We responded:
"Chris, nearly 20 years with us—wow! Thank you for taking the time to share this. It means so much to hear that Judy and our team have continued to take great care of you over the years. We’re truly honored to have your trust and look forward to being here for you for many more!"
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Josephine Wells

August 6, 2026

5  out of  5
rating by Josephine Wells
"Great customer service!!."
We responded:
"We're delighted to hear that you had a great experience with our customer service. Josephine, we appreciate you! "
Profile photo of Lee Nicholson

Lee Nicholson

August 6, 2026

5  out of  5
rating by Lee Nicholson
"The office is always so helpful"
We responded:
"Lee, this is awesome to hear—thank you for the kind words! We're glad to hear that our office has been helpful to you. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
Profile photo of Gregory Smith

Gregory Smith

August 5, 2026

5  out of  5
rating by Gregory Smith
"Judy has been very helpful and kind!"
We responded:
"Reviews like yours are always appreciated, Gregory! We're delighted to hear that Judy has been helpful and kind in assisting you with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out to our team."
Profile photo of Jason Robertson

Jason Robertson

August 5, 2026

5  out of  5
rating by Jason Robertson
"Bailey was great. Helped me with everything I needed to get done."
We responded:
"Thank you for letting us know about your experience, Jason! Bailey’s dedication to helping customers is something we value, and we’re happy she was able to provide the service you needed."
Profile photo of Korie Thompson

Korie Thompson

August 4, 2026

5  out of  5
rating by Korie Thompson
"Nicole was a great help and super sweet. She got us a great rate for car insurance and made sure we got the best deal. Thank you Nicole for amazing & personable customer service!"
We responded:
"It was wonderful having the opportunity to assist you, Korie! We’re grateful to hear Nicole made your experience a positive one by providing friendly service and helping you find a rate that worked for you. Thank you for trusting our team—we’re always here to help."
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Anthony McPherson

August 4, 2026

5  out of  5
rating by Anthony McPherson
"I am retired and Judy at State Farm has been helping my family and I for 30 +yrs from home owners insurance and hail claims to auto insurance and several claims from bad car accidents to multiple hail damage claims and boat insurance and I hit some rocks at Eagle Mountain and State Farm had my boat repaired not only have they been there for my family when we needed them Judy is my agent and Judy has always given a call to check and make sure everything was taken care of to my satisfaction and even given me courtesy calls checking in to see if Judy could help with other insurance needs .
I have checked around a few times on prices and no other insurance company can beat or even match my premiums so for me and my family State Farm has been and will continue to be our insurance company.
Sincerely
Anthony McPherson"
We responded:
"A relationship built over three decades is something worth celebrating! Anthony, we’re thankful you’ve trusted our agency and that Judy has been able to provide the reliable service your family deserves through all your home, auto, and boat insurance needs. We appreciate your loyalty and are always here whenever you need us."
Profile photo of Shelley Unger

Shelley Unger

August 4, 2026

5  out of  5
rating by Shelley Unger
"Called yesterday and a lady helped me over the phone stopped in today and Bailey helped me get my drive safe and save completed."
We responded:
"Shelley, hearing that our team was able to support you both over the phone and in person means so much to us! We’re especially glad Bailey could help you get your Drive Safe & Save® program taken care of. Thank you for trusting our team—we’re always here whenever you need assistance."
Profile photo of Glenn Scott

Glenn Scott

August 3, 2026

5  out of  5
rating by Glenn Scott
"I called and spoke with Bailey about my payment he was able to tell me how I can get help on it from another office I stopped in and spoke with Sabrina and they are very helpful in that office would recommend them highly."
We responded:
"Glenn, we love hearing how Bailey was able to make your insurance experience a smooth one! Our team's dedication to helping you find answers and get everything sorted out is exactly the type of service we’re proud to provide. We’re grateful for the opportunity to assist you and look forward to being here for any future insurance needs."
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Stephanie Givens

July 31, 2026

5  out of  5
rating by Stephanie Givens
"I worked with the Bailey and Haley this week on getting my policies updated to save me some money! Haley is very knowledgeable about all things insurance! Her team is great at listening and putting customers first. They are top notch in my book!"
We responded:
"Stephanie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Tammy Harrison

July 31, 2026

5  out of  5
rating by Tammy Harrison
"I have bought many cars and moved many times. The ladies here have always taken care of me quickly, especially Judy. Thanks so much- you all are amazing!"
We responded:
"Thank you, Tammy, for your kind words and for choosing our agency for your insurance needs. It's wonderful to hear that Judy and the team have been able to assist you promptly with your car purchases and moves. If you ever need further assistance, feel free to reach out to us."
Profile photo of Hanna Gilbert

Hanna Gilbert

July 30, 2026

5  out of  5
rating by Hanna Gilbert
"Jaxson was very helpful and informative with my questions about options for insurance and my qualifications! Thank you for being patient and understanding with my concerns. He definitely is someone everyone should go to for their insurance needs!"
We responded:
" It's great to hear that Jaxson was able to assist you with your insurance questions and qualifications. We're grateful for your recommendation and are always here to help with any future insurance needs you may have. Thanks, Hanna!"
Profile photo of Janet Aaron

Janet Aaron

July 30, 2026

5  out of  5
rating by Janet Aaron
"Bailey was extremely helpful, knowledgeable and friendly! It was a pleasure working with her!"
We responded:
"Janet, hearing how Bailey made your experience easy and enjoyable is wonderful! We’re proud to have team members who take the time to provide knowledgeable and personable service. Thank you for choosing our agency, and our team is always ready to help whenever you need assistance."
Profile photo of Susanne Boston

Susanne Boston

July 29, 2026

5  out of  5
rating by Susanne Boston
"My husband was comparing insurance rates after recently purchasing a new truck. Today, a sweet young mam from this agency named Jaxson (he spelled it for me after discovering the unique spelling of my name) reached out to see if I had any questions about the quote we received. I wasn't aware of what the numbers were. While they could not compete with the current rate we are paying with our insurance company, if anything in the future changes or is someone asks me about finding a local agent, you can bet that he will be the first person I think of!"
We responded:
"Susanne, thank you for sharing your experience with our agency. It's great to hear that Jaxson made a memorable impression while assisting with your insurance quote. Even though we couldn't match your current rate, we appreciate your consideration and would be happy to assist with any future insurance needs."
Profile photo of Katie Rial

Katie Rial

July 28, 2026

5  out of  5
rating by Katie Rial
"I really appreciate Jaxson Gregg’s kind and prompt response when I needed to update one of my policies; he walked me through the process step by step, stayed in communication with me throughout the process, and just made the whole process easy and smooth."
We responded:
"Katie, we’re so glad we could help! It’s wonderful to know Jaxson made updating your policy a simple and hassle-free experience. Thanks for trusting our team—we’re always here whenever you need us."
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Melanie Duffy

July 18, 2026

5  out of  5
rating by Melanie Duffy
"Judy was able to switch my car insurance from my old car to new car in a matter of minutes. She was polite and friendly."
We responded:
"Melanie, we love hearing that your switch to new car insurance was quick and hassle-free! We’re so glad Judy was able to guide you through the process and make things simple. Thank you for trusting our team!"