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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe R

January 9, 2026

5  out of  5
rating by Joe R
"Wonderful experience with Nicole! She was professional, quick to respond to my questions, and made the overall process smooth and easy. Definitely recommend!"
We responded:
"Thank you, Joe, for sharing your experience with Nicole! We're glad to hear she was professional and responsive, making the process smooth for you. Your recommendation means a lot to us."
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Sherry Swayze Andrade

January 8, 2026

5  out of  5
rating by Sherry Swayze Andrade
"Kim was friendly and very helpful when I called today to add a driver to my policy."
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mason raine

January 6, 2026

5  out of  5
rating by mason raine
"Just recently called Haley Carter’s State Farm Agency for a quote on rental property. Nicole was professional, efficient, friendly and knowledgeable. Plus saved close to $400! Ask for Nicole. She is your go to gal."
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Blake Bearden

January 1, 2026

5  out of  5
rating by Blake Bearden
"Haley Carter State Farm Insurance has been great! They have been covering my business insurance needs for about a year now and have been nothing short of amazing. I recently had to update my policy and Jaxson Gregg was extremely helpful and diligent to get my policy in place in short order-Thanks again, Jaxon! Highly recommend this team."
We responded:
"Thank you, Blake, for sharing your experience! We're glad to hear that Jaxson was able to assist you efficiently with your policy update. Your recommendation means a lot to us."
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sheri hyde

December 30, 2025

5  out of  5
rating by sheri hyde
"Great customer service."
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Ann Coffey

December 18, 2025

5  out of  5
rating by Ann Coffey
"I had a great experience getting insured. I was new to Texas. She was very helpful, kind, thoughtful, and patient was all my questions. Love State Farm!"
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jeremy

December 16, 2025

5  out of  5
rating by jeremy
"Thank you Jaxson for helping my daughter get the best coverage for her auto insurance. I use a competitor insurance company but decided to get a secondary quote. Jaxson was able to provide equal and or better coverage for a cheaper price than the company I have been with for years! Thank you State Farm and Jaxson for everything!"
We responded:
"Thank you, Jeremy, for sharing your experience with us! We're glad Jaxson could assist your daughter in finding the best coverage at a competitive price. We appreciate your trust in State Farm and look forward to serving you in the future. "
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Dana Carpenter

December 10, 2025

5  out of  5
rating by Dana Carpenter
"Come see Haley!! Her team is awesome. They listen to you first, have courtesy and respect for their customers. Will go the distance for whatever your insurance needs may be. I don't want to go anywhere else."
We responded:
"Thank you, Dana, for your kind words! We're glad to hear that you appreciate the team's dedication and customer service. We're here for all your insurance needs. "
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Caleb Wilson

December 10, 2025

5  out of  5
rating by Caleb Wilson
"Jaxson was helpful with insuring my engagement set, and was patient in me finding the proper receipts. Defintely recommend!"
We responded:
"Thank you, Caleb, for sharing your experience! It's great to hear that Jaxson was able to assist you with insuring your engagement set and provide the patience you needed. We appreciate your recommendation! "
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Daniel Bowlin

December 8, 2025

5  out of  5
rating by Daniel Bowlin
"Awesome group of people to work with. Has always taken care of me in a friendly professional way."
We responded:
"Thank you, Daniel, for your kind words! We're glad to hear that our team has been able to take care of you in a friendly and professional manner. Your support means a lot to us. "
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Ariah Willard

December 4, 2025

5  out of  5
rating by Ariah Willard
"what a truly amazing group of people! Very kind, and great at their jobs :)"
We responded:
"Thank you, Ariah, for your kind words! We're glad to hear that our team's kindness and expertise made a positive impact. Your feedback means a lot to us. "
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Lytfi Mimini

December 1, 2025

5  out of  5
rating by Lytfi Mimini
"Jaxson helped me set up my commercial premium! He was patient and explained everything from A to Z! Definitely recommend"
We responded:
"Thank you, Lytfi, for your kind words! We're glad Jaxson could assist you with setting up your commercial premium and provide clear explanations. Your recommendation means a lot to us."
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Linda Dysart

November 25, 2025

5  out of  5
rating by Linda Dysart
"Samantha and Brook was wonderful great. Emma is great and so helpful to me also .She is usually there when need help with something. Nicole is great and wonderful"
We responded:
"Linda, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Caroline Esch

November 25, 2025

5  out of  5
rating by Caroline Esch
"’ve had an amazing experience with Haley Carter at State Farm! She made getting both my vehicle and rental insurance incredibly easy and stress-free. Haley is professional, friendly, and always quick to answer any questions I have. She took the time to explain my options clearly and helped me choose coverage that fits my needs. I truly feel taken care of and confident in my policies. Highly recommend Haley Carter and her team for anyone looking for reliable, personalized insurance service!"
We responded:
"Thank you, Caroline, for your kind words and for choosing us for your insurance needs. It's great to hear that our team was able to make the process easy and clear for you. We appreciate your recommendation and look forward to continuing to serve you."
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emma moseley

November 25, 2025

5  out of  5
rating by emma moseley
"Jaxson was incredible! I needed to be quoted for car insurance and he did exactly that. He explained each step clearly, answered all my questions with patience, and made sure I understood my coverage options before making a decision. Through this process, Jaxson turned what can often be a confusing experience into a smooth and stress-free one. I truly appreciate his support and would highly recommend working with him. Thank you Jaxson!"
We responded:
"Thank you, Emma, for your kind words about Jaxson. We're glad to hear that he was able to make the car insurance process smooth and clear for you. Your recommendation means a lot to us."
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Yvonne Baker

November 25, 2025

5  out of  5
rating by Yvonne Baker
"We have been with State Farm since the early 80’s and have always enjoyed dealing with their office personnel. The Azle office is particularly friendly and always willing to help. Thank you to Brooke this afternoon for her kindness. She is a delight even when breaking the news that i missed my payment. Of course, i was sure i made it. I was wrong again.😬"
We responded:
"Thank you, Yvonne, for your long-standing trust in us and for your kind words about our Azle office. We're glad to hear that Brooke was able to assist you with kindness and professionalism. We appreciate your feedback and look forward to continuing to serve you."
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Tori Duncan

November 25, 2025

5  out of  5
rating by Tori Duncan
"State Farm should clone Haley Carter! She’s responsive, patient, HILARIOUS, and always goes the extra mile to make sure I understand my coverage. Truly the kind of agent everyone wishes they had!"
We responded:
"Thank you so much, Tori! We're delighted to hear that we made such a positive impact on your experience with us. Your feedback means a lot, and we'll be sure to share it with her. Take care!"
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Reece Givens

November 25, 2025

5  out of  5
rating by Reece Givens
"Haley Carter is the best in the business!!!"
We responded:
"Thank you, Reece! It's great to hear that you think so highly of our team. We appreciate your support and look forward to continuing to serve you. Take care!"
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Deandra Goudy

November 24, 2025

5  out of  5
rating by Deandra Goudy
"very satisfied with the transferring of our insurance to State Farm - handled professionally and very competitive pricing"
We responded:
"Thank you, Deandra, for your feedback! We're glad to hear that the transfer process was smooth and that you're happy with our pricing. If you need any further assistance, feel free to reach out."
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Ashley Harkins

November 18, 2025

5  out of  5
rating by Ashley Harkins
"They are great, happy, HELPFUL, people that im very glad to have on my side!!! Thanks lady!!!!"
We responded:
"Thank you, Ashley, for your kind words and for choosing us to be on your side! We're glad to hear that our team has been helpful to you. If you ever need anything, feel free to reach out."
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Nicholas Campa

November 14, 2025

5  out of  5
rating by Nicholas Campa
"Jaxson Gregg was very helpful, and very patient with me. Not only was he amazing he also got me amazing deals better insurance and more benefits."
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
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Gertrude Bowen

October 28, 2025

5  out of  5
rating by Gertrude Bowen
"She's grate and everyone at that office is grate and so kind and thoughtful. They do everything they can to work with you. I really appreciate everyone who has worked with me. You want to talk to a real person or need help and want someone to understand. I know so do I they are always there for me and you"
We responded:
"Thank you, Gertrude, for your kind words and for taking the time to share your experience. We're glad to hear that our team has been able to assist you and provide the support you need. If there's anything else we can do for you, just let us know. Take care!"
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Coty Alexander

October 24, 2025

5  out of  5
rating by Coty Alexander
"The girls that work here are phenomenal. Kim is the one I deal with regularly and she is amazing! Easy to work with, very professional and friendly. Would highly recommend Haley Carter State Farm!"
We responded:
"Thank you, Coty, for your kind words! We're glad to hear that Kim and the team have made your experience with us so positive. Your recommendation means a lot to us. Take care!"
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Jeremy Ward

October 22, 2025

5  out of  5
rating by Jeremy Ward
"Jackson was so kind, clear & extremely helpful!!"
We responded:
"Thank you Jeremy! We appreciate you "
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Alicia King

October 21, 2025

5  out of  5
rating by Alicia King
"Emma has been so helpful! She has been pleasant and patient and knowledgeable as she has given me information and while answering questions. I would recommend her highly!"
We responded:
"Thank you, Alicia, for your kind words about Emma. We're glad to hear she was able to assist you with her knowledge and patience. Your recommendation means a lot to us. "