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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wendy Martindale

May 22, 2023

5  out of  5 rating by Wendy Martindale
"Samantha at Haley Carter State Farm was so helpful after our recent accident. We were rear ended so it wasn't even our claim, but the company the claim was with was not very helpful, so i am so grateful to Samantha for walking me through the whole process. She was there every step with advice and encouragement and even made some calls for me to help get information. Thanks, Samantha!"

David Gummeson

May 19, 2023

5  out of  5 rating by David Gummeson
"Very knowledgeable and a great personality, calls from time to time just to check info on me, I highly recommend Mike and Haley, there whole staff is so wonderful"

Michael Toland

May 19, 2023

5  out of  5 rating by Michael Toland
"Samantha is a huge credit to you and State Farm. She helps me every time I need something. Just wanted to share this info with you. Let her know she is doing a great job. Thanks."

Haley Huchowski

May 19, 2023

5  out of  5 rating by Haley Huchowski
"The customer service has definitely been the best I have experienced with an insurance company in a long time! Love the accuracy and knowledgeable answers they provide to my questions!"

Truman Graham

May 11, 2023

5  out of  5 rating by Truman Graham
"Mike Carter was great, filled me in on how i could save more on my auto insurance!"

Craig Doyle

May 10, 2023

5  out of  5 rating by Craig Doyle
"Brook went well above and beyond her job duties when helping us with our claim. She made calls locating us a rental and stayed in contact with me throughout making sure we were taken care of. Can't speak highly enough of her service."

Roy Stults

May 6, 2023

4  out of  5 rating by Roy Stults
"Samantha has always been helpful every time I have called..she has answered all me questions, if she does know the answer, she will find out for you.."

eric Caldwell no jzjzjzjzjZjOO AS hll I’ll p

May 4, 2023

5  out of  5 rating by eric Caldwell no jzjzjzjzjZjOO AS hll I’ll p
"Judy was absolutely awesome!! Great personal skills .. so glad I moved to state farm, couldn’t be happier"

Linda Dysart

May 1, 2023

5  out of  5 rating by Linda Dysart
"Samantha and Brook was wonderful great"

Robbie Hague

May 1, 2023

5  out of  5 rating by Robbie Hague
"Haley and her team are knowledgeable and provide excellent customer service. I highly recommend Haley Carter State Farm."

Scott Allison

May 1, 2023

5  out of  5 rating by Scott Allison
"Haley and Mike Carter are the best! They will take care of you!!"

carter franks

April 30, 2023

5  out of  5 rating by carter franks
""I recently visited Haley Carter’s State Farm Insurance Office and I was very impressed with their customer service. The staff was friendly, knowledgeable and helpful in answering all my insurance-related questions. They offered me different insurance policy options and explained each one thoroughly so that I could make an informed decision. I found their rates to be competitive and reasonable, and the entire process of signing up for a policy was smooth and hassle-free. Overall, my experience was great and I would highly recommend them to anyone in need of insurance services.""

Randy Mcadams

April 30, 2023

5  out of  5 rating by Randy Mcadams
"Haley Carter and her team are great to work with."

Payton Hoskins

April 27, 2023

5  out of  5 rating by Payton Hoskins
"My husband and I have had insurance through state farm for the past couple years and they have not disappointed! Our apartment recently flooded and me not knowing what to do, I called and spoke to Brooke. She was SO nice and helpful and led me in the right direction including where to make a claim and who to call concerning the claim. I 100% recommend going through Haley Carter when shopping for insurance."

greg sullivan

April 26, 2023

5  out of  5 rating by greg sullivan
"I always get prompt answers on any questions I have. Great folks"

C. Compani

April 25, 2023

5  out of  5 rating by C. Compani
"Mike Carter has been so helpful in assisting us select the coverage that we need. He is knowledgeable and attentive to what our needs are. This is a top notch insurance agency!"

Sophisticated. Flow

April 19, 2023

5  out of  5 rating by Sophisticated. Flow
"I live in Azle and I was eager to get my insurance before I purchased my 2018 Honda Civic. I got a bunch of insurance quotes, but nothing compared to the quote I got from State Farm. Judy Butler is my representative and she has been such a doll, and blessing for a first time policy holder like me. Getting insurance was easy and simple and it fits perfectly for my budget. I even plan on bundling once I get my apartment. This office was comforting and awesome at getting me my discounts and helping me understand insurance and my policy. Check them out, getting insurance has never been easier and they even give you a goodie bag too! Edit: 4/19/2023 came back to say that I’m still with State Farm and I haven’t changed my rep either! Just got a new car and within 15 minutes, Hayley had my new insurance card ready to go. Can’t go wrong with this agency!"

Stephanie Givens

April 12, 2023

5  out of  5 rating by Stephanie Givens
"Haley is very knowledgeable about all things insurance! Her team is great at listening and putting customers first. They are top notch in my book!"

Jerri Tedder

April 11, 2023

5  out of  5 rating by Jerri Tedder
"Kim was absolutely a delight and so helpful with everything I bored her with talking about! She reminded me about so many things we need to address with our insurance needs!"

Conner Hutto

April 1, 2023

5  out of  5 rating by Conner Hutto
"Haley Carter State Farm is the best!! I wouldn’t trust anyone else with my insurance!"

Jaylee Baker Greenway

March 31, 2023

5  out of  5 rating by Jaylee Baker Greenway
"My agent, Haley Carter, is the BEST! She's professional and a pleasure to work with. She always has the answers for me and is quick to respond to my emails and phone calls. We’ve been with Haley Carter State Farm for over 20 years. The whole team is professional, friendly and care about their customers. I highly recommend them. I wouldn’t trust anyone other than Haley Carter State Farm for your auto, home insurance and life insurance needs."

michael harris

March 30, 2023

5  out of  5 rating by michael harris
"My Family has been with Haley and her team since day one. Over all the years of New Houses, New Vehicles, New Careers, New Kids and New States Haley and her team have always taken special care of all of our insurance and financial needs. They have always been a huge part of the community from Little League, Azle High School, New Drivers and so much more their heartbeat for their neighbors is unbeatable. We will always be a part of Haley Carter State Farm."

Jim Cowley

March 29, 2023

5  out of  5 rating by Jim Cowley
"We have been with Haley Carter State Farm for almost 20 years . I thought it would be time to share our experiences. Top Notch to say the least . Let’s be honest no one wants to pay for insurance ( 17 policies ) . Yet when something goes wrong . I’m glad we had it . In our case several claims over the past years . We have policies in 2 different states . Claims are easily processed . Office staff is great to work with . Yet when I want to talk to “ my agent “ Haley always make the time to discuss matters with me . The big kicker always extremely competitive pricing !! . So there it is . Great service , great pricing , talk to your agent . It’s a no brainer . Thanks Haley and State Farm ."

Jessica Peeler

March 28, 2023

5  out of  5 rating by Jessica Peeler
"We have been doing business with Haley and Mike Carter for years. They always do what they say, and we appreciate the service their staff gives us!"

Ryan Lehr

March 27, 2023

5  out of  5 rating by Ryan Lehr
"Haley Carter State Farm is awesome, they have an amazing staff and are super helpful. Mike Carter is a stud and and Brooke lehr is okay too!"