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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracia Davis

March 3, 2024

5  out of  5 rating by Tracia Davis
"Great place to do business with. Always helping out."
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Trey Ramos

March 1, 2024

5  out of  5 rating by Trey Ramos
"We just switched our insurance to State Farm and the process was super easy. Alexis did a great job and went above and beyond to make sure we were taken care of."
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Tristen Rush

March 1, 2024

5  out of  5 rating by Tristen Rush
"Alexis helped us with our home and auto insurance and we had a great experience!"
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Callie Pennington

February 29, 2024

5  out of  5 rating by Callie Pennington
"I felt like I was talking to my own family!! , Samantha was quick to go out of her way to help me get coverage on everything I needed coverage for!!!! She made sure I understood everything before signing anything !!! I call quite often to ask her questions and she has never acted like I was annoying her or acted like “ is this lady seriously asking me this LOL” she just is so humble and really cares about us !!!! Thank you Samantha !!!!!"
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Michelle Crow

February 20, 2024

5  out of  5 rating by Michelle Crow
"I’ve been at Haley Carter Ins Ag.for Very long time ,and every time I call or email,I get the BEST service!!!!Everyone there are Rock Stars!!!!Thank yall"
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Anna Wilson

February 14, 2024

5  out of  5 rating by Anna Wilson
"Samantha was extremely helpful and a joy to work with. She was very quick, took time to explain things, and got everything I needed in less than an hour. I look forward to working with her again!"
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Shawn Shuffield

February 12, 2024

5  out of  5 rating by Shawn Shuffield
"Have had State Farm since high school. Haley Carter and her team have given me nothing but friendly, professional service. Would highly recommend."
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Courtney Nash

January 30, 2024

5  out of  5 rating by Courtney Nash
"Sam was Excellent!!! Highly recommend!!"
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Micah Collier

January 22, 2024

5  out of  5 rating by Micah Collier
"Very professional and courteous. Quick with responses when I have a question or need assistance. Highly recommend them."
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Jennifer DeBourge

January 22, 2024

5  out of  5 rating by Jennifer DeBourge
"Very friendly and personable. An asset to State Farm."
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Amanda Gann

January 19, 2024

5  out of  5 rating by Amanda Gann
"I highly recommend Haley Carter State Farm Insurance for all your insurance needs. They are very informative, friendly and communicative. Everyone on their team is outstanding!!!"
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Bill Horbaly

January 14, 2024

5  out of  5 rating by Bill Horbaly
"Although State Farm would not issue a commercial policy for us, the staff went out of their way to get us the information needed in a timely way. Very professional yet friendly service!"
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Lynne Palmer

January 12, 2024

5  out of  5 rating by Lynne Palmer
"The best service from the best ladies! I've been a customer since 1981 and I won't go anywhere else!"
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Jennifer Buckley

January 10, 2024

5  out of  5 rating by Jennifer Buckley
"I have dealt with many insurance companies over the years, and this is by far the best! The staff is always friendly and quick to respond. I highly recommend."
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Beckuh Star

January 8, 2024

5  out of  5 rating by Beckuh Star
"Got both my vehicles taken care of at different times when moving. Samantha always returns my calls and is so cheerful and nice. Thanks y'all!"
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Mia Medrano

December 29, 2023

5  out of  5 rating by Mia Medrano
"If you want easy fast and to the point with some giggles and laughs insurance, doesn’t even feel like customer service more LIKE FAMILY. Ask for Samantha, she is fast kind funny and professional. I thought State Farm was more like a commercial that’s trying to take my money, but nah you can have my money. Top of the notch coverage. :D you’re the neeeeees deees Samantha!"
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Ailyn Ramirez

December 28, 2023

5  out of  5 rating by Ailyn Ramirez
"Haley Carters office in Azle is one of best insurance I’ve been with.! They are always there to answer my questions or concerns and are always so helpful. Nice and polite and thank you to Samantha for all the amazing help and for taking care of their customers!!❤️☺️"
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Brenda Thompson

December 28, 2023

5  out of  5 rating by Brenda Thompson
"Samantha, as well as being incredibly nice, was amazing in helping us cut our premium by a large margin! I highly recommend giving them a try."
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Vellisa Samaniego

December 28, 2023

5  out of  5 rating by Vellisa Samaniego
"Samantha is the best! Best insurance company and best people work there!"
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Taylor Bowden

December 28, 2023

5  out of  5 rating by Taylor Bowden
"Sam was so helpful and is the greatest!!! 10/10 recommend this agency!! These ladies go above and for their people. Thank you HCSF!!"
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Samantha McMurray

December 28, 2023

5  out of  5 rating by Samantha McMurray
"Hands down the BEST customer service around! Samantha was prompt, attentive, and professional in assisting me with all my needs!"
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Stephanie Wilson

December 28, 2023

5  out of  5 rating by Stephanie Wilson
"I’ve had such a great experience with this insurance company. Samantha is the best agent to work with! She was so sweet and helpful. 10/10 recommend you won’t be disappointed!"
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Booker Tate

December 19, 2023

5  out of  5 rating by Booker Tate
"If you live in Azle/that area, definitely think about this State Farm Location for your auto policy. I called and spoke to Samantha, and while she wasn’t able to help me with my situation, she was very patient, knowledgeable, and sympathetic to my issue, even when I mentioned finding a different insurance company due to my increasingly high monthly payment. She was great !"
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Catherine Lopez

December 19, 2023

5  out of  5 rating by Catherine Lopez
"My favorite insurance company that I’ve been with almost 20 years with just a small break in between (My mistake on that!) You will not regret the service you receive here, I’m grateful for them every day, and anytime that something comes up with my holistic insurance needs! Thank you, Haley Carter and Team!"
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Joann vaughn

December 15, 2023

5  out of  5 rating by Joann vaughn
"The ladies of this office are absolutely amazing. Every time I have called or emailed they have replied and are very helpful and sweet. Even when I had a claim they were very helpful. Made the whole process painless and trouble free."