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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erika

Erika

October 2, 2024

5  out of  5
rating by Erika
"Great customer service"
We responded:
"Thank you Erika! We appreciate you and are proud to provide you with the great customer service you deserve! "
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Lindsey Wager

October 1, 2024

5  out of  5
rating by Lindsey Wager
"Samantha is awesome! Very informative and helpful"
We responded:
"Thank you Lindsey! We appreciate you! "
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Nolan Garcia

October 1, 2024

5  out of  5
rating by Nolan Garcia
"Thank you HCSF! The best service and people to trust with your insurance!"
We responded:
"Thank you Nolan for the kind words and 5 Stars! We appreciate you. "
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chopchop 1103

September 30, 2024

5  out of  5
rating by chopchop 1103
"Amazing customer service! Wonderful team in the office that takes care of your every need."
We responded:
"Thank you for the 5 Stars and kind words! We’re proud to provide the customer service you deserve! "
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Emma Garcia

September 30, 2024

5  out of  5
rating by Emma Garcia
"I’ve never experienced such thoughtful and genuine customer service, in any industry, as I have at Haley’s office. I know that Haley Carter State Farm is doing their best to make my insurance experience as stress free as possible."
We responded:
"Thank you Emma!! We’re proud to help you bundle your Auto and Home Insurance. Thank you for 5 stars!! We appreciate you! "
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Brennan Murray

September 30, 2024

5  out of  5
rating by Brennan Murray
"I have a had an excellent experience being an intern for Haley and her agency. I have been welcomed with open arms and they are the best at what they do. Haley Carter Insurance should be a priority for everyone in need."
We responded:
"Thank you Brennan! You have become a great asset to our team already!! We appreciate you! "
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Erica Harp

September 30, 2024

5  out of  5
rating by Erica Harp
"Highly recommend! Samantha goes above and beyond to help and is so patient!"
We responded:
"Thank you, Erica for the 5 ⭐️’s and kind words!! We appreciate you! "
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Ethan Hertel

September 16, 2024

5  out of  5
rating by Ethan Hertel
"High quality and expedited service. Super professional and tailored the perfect insurance plan for me. Would recommend"
We responded:
"We appreciate you, Ethan!! Thank you for the kind words and 5-Stars! "
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Sandra Streit

September 13, 2024

5  out of  5
rating by Sandra Streit
"Every question I have is promptly replied to, with kindness. I don’t feel like an inconvenience ever. It is really refreshing."
We responded:
"Very sweet, Sandra! Thank you so much for the kind words and 5 Stars! We appreciate you! "
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tnrduffy

August 29, 2024

5  out of  5
rating by tnrduffy
"Always very responsive and thorough!"
We responded:
"Thank you for the kind words and 5 stars!! "
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Meagan Ledbetter

August 28, 2024

5  out of  5
rating by Meagan Ledbetter
"Brooke was amazing in helping with my renters insurance! 10/10 experience!"
We responded:
"Thank you Meagan for the 5 Stars and kind words!!! Brooke is pretty fabulous! We appreciate you! "
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Zachary Snow

August 28, 2024

5  out of  5
rating by Zachary Snow
"Haley Carter State Farm is definitely worth checking out if you’re looking at updating your quotes. Brooke Lehr has been very professional and helpful managing our day to day insurance needs!"
We responded:
"Thank you for the 5 Stars and kind words Zachary! We appreciate you!!! "
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Garrett Tidwell

August 26, 2024

5  out of  5
rating by Garrett Tidwell
"Brooke is amazing, she made the process seamless and saved me a ton of money. I highly recommend"
We responded:
"Thank you for the 5 stars Garrett! We love getting feedback from our customers! We appreciate you! And we agree, Brooke is AMAZING!! "
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Customer

August 23, 2024

1  out of  5
rating by Customer
"Been with is company for since 2013 Always paid on time make a claim they jack your insurance $$$$$ Waste of over 50k in the last 12 yrs They repaired a vehicle cost then maybe 12k Crooked crooked"
We responded:
"Hey Stephen- I really hate to see this review and hate even more you feel this way about me and my team. We work really hard and as you can see by all the other reviews, we feel like this is a big misunderstanding. We’ve tried to reach out to you again today to resolve this and hope you’ll give us a call back at 817-444-1100. I look forward to talking to you. Thank you Haley. "
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Trenton Wheelock

August 22, 2024

5  out of  5
rating by Trenton Wheelock
"Love Haley Carters State Farm, the best insurance I’ve had and some of the most friendly and welcoming people you’ll meet"
We responded:
"Wow, Trenton- thank you so much for the kind words and 5 Stars!! We appreciate you! "
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Jeremy Penwell

August 12, 2024

5  out of  5
rating by Jeremy Penwell
"I want to leave a review for Samantha. Samantha is a pleasure to talk to, she’s very knowledgeable on any requests or questions that I have, Samantha is an asset to your company. Very pleased. I’ve got brag on the whole staff as well very good crew!"
We responded:
"Thank you for the 5 Stars and kind words about our team, especially Samantha! We appreciate you and thank you for taking the time to share this! "
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Justice Quintero

July 29, 2024

5  out of  5
rating by Justice Quintero
"I can’t stress enough how grateful I am for Samantha! She went above and beyond and was so kind and patient with me! All my questions were answered so thoroughly and helped me save so much with auto insurance. I will highly recommend her to anyone and everyone!! Thank you so much Samantha(:"
We responded:
"Thank you for the kind words, Justice! We agree-Samantha is wonderful!! We appreciate you! "
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Brianna

July 29, 2024

5  out of  5
rating by Brianna
"Top notch service from these ladies. They make insurance easy to understand and make sure you’re taken care of!"
We responded:
"Thank you Brianna!! We appreciate you! "
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Jeff Piper

July 27, 2024

5  out of  5
rating by Jeff Piper
"Love the communication and fast response to questions extremely friendly and knowledgeable"
We responded:
"We appreciate you, Jeff. We're always here to help. Thanks for your feedback!"
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Amanda Gann

July 22, 2024

5  out of  5
rating by Amanda Gann
"I highly recommend Haley Carter State Farm Insurance for all your insurance needs. They are very informative, friendly and communicative. Everyone on their team is outstanding!!!"
We responded:
"Thank you Amanda!! We appreciate you!! "
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CjHxC

July 10, 2024

5  out of  5
rating by CjHxC
"I have had nothing but a great experience with Haley Carter and her agents. Reasonable prices. Great customer service. Instant proof of insurance when I have needed it. They even sent me a get well card when I vaguely told them about my cancer surgery. Couldn't be happier."
We responded:
"Thank you for the kind words & 5-Stars! We appreciate you and will continue to keep you in our thoughts and prayers❤️"
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Keanan Halla

July 8, 2024

5  out of  5
rating by Keanan Halla
"I have been with the same agent since 1992 and due to life changes I needed to switch. I love State Farm and knew I didn’t want to switch carriers, just agents. Alexis made the entire transaction smooth and even saved me money while increasing my coverage. I only wish I would have made the change sooner! Thanks Alexis!"
We responded:
"Very sweet Keanan!! Thank you so much for the kind words and 5-stars! We really appreciate you. "
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Amanda Passmore

July 3, 2024

5  out of  5
rating by Amanda Passmore
"I was greeted as soon as I entered. My visit was in and out with all my need met.Alexis was very friendly and knowledgeable and helped me with what needed."
We responded:
"Thank you Amanda for the kind words and 5-stars! We really appreciate you "
Profile photo of Steve Kennedy

Steve Kennedy

July 1, 2024

5  out of  5
rating by Steve Kennedy
"Alexis stayed late and set me up with a new policy today. Typical customer service from Haley’s office. We have our home and autos insured there. Thank you for taking care of me."
We responded:
"Thank you so much Steve! Glad Alexis got you taken care of! We appreciate the kind words and 5 ⭐️’s!! "
Profile photo of Dave White

Dave White

June 29, 2024

5  out of  5
rating by Dave White
"Outstanding service! No complaints. Kim and all the girls are the friendliest people you will meet!"
We responded:
"You’re the best, Dave! Thank you so much for the kind words and 5 Stars!! "