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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colton Marincik

October 1, 2026

5  out of  5
rating by Colton Marincik
"Nothing but good experiences using state farm for 10+ years. Gave me good advice once when they didn’t need to when my last car got totalled (it was parked -_-) which ultimately saved me probably a lot of money."
We responded:
"Colton, a decade of trusting our team truly means so much to us! We’re especially glad our guidance was able to help you save money after your car was totaled, and we’re grateful you’ve continued to count on us over the years. Thanks for sharing your experience—we’ll always be here whenever you need us!"
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Theresa Anderson

October 1, 2026

5  out of  5
rating by Theresa Anderson
"Samantha is GOLDEN! I have been with Haley Carter for 21 years. Statefarm has always treated me well! Couldn't see myself with any other insurance."
We responded:
"Theresa, 21 years with our team is something we truly don’t take for granted! We’re so thankful for the trust and loyalty you’ve shown us over the years, and we’ll be sure to pass your kind words along to Samantha and the rest of the team. We’re always here whenever you need us!"
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Chris Markovich

September 29, 2026

5  out of  5
rating by Chris Markovich
"Makenna had saved us money on our insurance and was helpful making sure we understood the coverages that she provided us with. Any time we have questions she answers them immediately. I recommend Makenna for your insurance needs! Super helpful."
We responded:
"A review like this is always nice to see, Chris! Makenna will be thrilled to hear how helpful she was in saving you money and clarifying your coverage. We're grateful for your recommendation and are here whenever you need us.

"
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Laken Collins

September 29, 2026

5  out of  5
rating by Laken Collins
"This office provided excellent customer service for my new home/auto policy. The woman who helped me was fabulous (I think her name was Samantha). Overall an awesome experience for something that is usually a headache. 🤗"
We responded:
"Hi Laken,

Thank you for sharing your experience with our office! I'm thrilled to hear that Samantha made your home and auto policy process smooth and enjoyable. We’re here for any future insurance needs you may have. "
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Joanie H

September 28, 2026

5  out of  5
rating by Joanie H
"Brooke is always friendly and very knowledgeable. She is always quick to respond as well.
I have been a long time customer of Haley’s office. Although I moved away and left for a brief while; I learned my lesson and came back to the outstanding and home/family feeling of service I receive. Whether you live in Azle area or not, I highly recommend this office. J Hatten"
We responded:
"Hi Joanie,

Thank you for sharing your experience with Brooke and our team! We're grateful for your continued trust in our office and are thrilled to have you back with us. Your recommendation means a lot, and we're here whenever you need us. "
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Riley Rung

September 26, 2026

5  out of  5
rating by Riley Rung
"We had an exceptional experience working with Makenna at State Farm. She took the time to understand our needs, walked us through our options, and even recommended coverage we hadn’t realized would be valuable to us. She made the entire switch seamless, communicated clearly every step of the way, and ultimately saved us over $500 a year.

Makenna made us feel genuinely taken care of rather than simply sold a policy. She is knowledgeable, attentive, and an incredible asset to State Farm. We couldn’t recommend her more highly!"
We responded:
"Riley, saving over $500 a year while making the insurance process feel seamless is a pretty great outcome! We're glad to hear that Makenna took the time to help you find those savings and make everything easy along the way. Thanks for recommending our team and trusting us with your coverage!"
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Carolyn Schlueter

September 24, 2026

5  out of  5
rating by Carolyn Schlueter
"Samantha assisted me today with my State Farm dividend when I experienced a “hiccup” with the deposit. Brooke was also very helpful. With their insight I was able to manage my dividend successfully and I’m so appreciative of their expertise. Great clientele at Haley Carter State Farm. Highly recommend even before today’s dilemma."
We responded:
"Hi Carolyn! This was such a wonderful read! I'm so excited to hear that Samantha and Brooke were able to help you with your State Farm dividend. Your recommendation truly means the world to us, and we’re really grateful for your trust in our agency!"
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Lyn Mayo

September 22, 2026

5  out of  5
rating by Lyn Mayo
"Everyone is so helpful & very pleasant! We've been with Haley Carter for more than 20 years. I highly recommend them!"
We responded:
"Hi Lyn, thank you for your kind words and for being with us for over 20 years! Our team is grateful for your trust and recommendation. We're here whenever you need assistance with your insurance needs. "
Profile photo of Richard Jones

Richard Jones

September 18, 2026

5  out of  5
rating by Richard Jones
"Lorrie Bennett was as nice as as can be. Very helpful and caring. I would recommend her to anyone"
We responded:
"Richard, we loved hearing that Lorrie Bennett made such a positive impression! It's great to hear how helpful and caring she was during your visit. We appreciate your recommendation and look forward to assisting with any future insurance needs."
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Stacy Dameron

September 17, 2026

5  out of  5
rating by Stacy Dameron
"Great folks to do business with!! Pleasant, friendly and very accommodable!"
We responded:
"Stacy, we really appreciate you taking a moment to share your thoughts! We're happy to hear you found our team pleasant and accommodating. We appreciate your trust in us for your insurance needs. "
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frances harmon

September 14, 2026

5  out of  5
rating by frances harmon
"I've been with State Farm for years in Azle they are the best. Judy is absolutely exceptional I've known her for a long time now she's always been there for any questions I had for my auto or home insurance and going above and beyond reaching out and checking on me after the big storm we had in spring the whole office is the kindest people you could ever meet they truly care about you thank you Judy for being who you are❤️"
We responded:
"Hi Frances, thank you for your heartfelt words and for being a loyal part of our State Farm family in Azle! Judy and the entire team truly appreciate your trust and are always here to support you with your auto and home insurance needs. We're grateful for your continued partnership and look forward to serving you for many more years. "
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Tyler Kinder

September 1, 2026

5  out of  5
rating by Tyler Kinder
"Bailey did a great job helping me update my policy! She was very kind and professional! Totally recommend this company! They never fail us!"
We responded:
"Tyler, thanks for your recommendation and for sharing your experience with Bailey! We're delighted to hear that she was able to assist you with updating your policy in such a professional and kind manner. Our team is always here to support your insurance needs, and we look forward to continuing to serve you in the future."
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Luis Sanchez

September 1, 2026

5  out of  5
rating by Luis Sanchez
"Nicole was great, very impressed with everything. Great place for insurance. Check them out you won’t be disappointed."
We responded:
"Luis, thanks for the kind words—we really appreciate you choosing our agency and taking the time to share your experience. We're delighted to hear that Nicole made such a positive impression and that you found our agency to be a great place for insurance. If you ever have any questions or need assistance with your coverage, feel free to reach out."
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Ryan Romo

August 25, 2026

5  out of  5
rating by Ryan Romo
"Makenna is the best! So helpful and thorough."
We responded:
"Ryan, we really appreciate you taking the time to share this! It’s wonderful to know Makenna was able to give you the thorough, helpful service you were looking for. Thanks again for choosing our team—we’re always here if you need us!"
Profile photo of Carly Peters

Carly Peters

August 25, 2026

5  out of  5
rating by Carly Peters
"I can’t say enough amazing things about Makenna! She is truly the best. She is incredibly thorough, knowledgeable, helpful, and so friendly throughout the entire process. She always takes the time to explain everything, answer all of our questions, and make sure we fully understand our options.

What I appreciate most is how much she genuinely cares about finding the best coverage and deal for our specific needs, rather than just trying to sell us something. She consistently goes above and beyond, and you can tell she truly has her clients’ best interests at heart.

We’re lucky to call Makenna a friend, but I can confidently say I would recommend her to anyone looking for an insurance agent. She makes what can sometimes be an overwhelming process feel easy and stress-free. Five stars all around — we couldn’t recommend her more! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Carly, hearing that Makenna made your insurance experience feel smooth and stress-free means so much to our team! Thank you for sharing your experience and for recognizing the care she puts into helping each customer. Whenever you need us, we’re only a call away!"
Profile photo of JoAnna Johnson

JoAnna Johnson

August 21, 2026

5  out of  5
rating by JoAnna Johnson
"I can’t say enough good things about Haley Carter and her staff! They have gone above and beyond to make sure I’m taken care of and getting the best coverage for my needs.

I was especially nervous about how much my insurance would increase after purchasing my new car, but Bailey took the time to work through everything and was able to get my premium to only $27 more a month! 🙌🏻

That kind of personal service and willingness to actually help means so much. Everyone I’ve dealt with has been friendly, helpful, and genuinely caring.

If you’re looking for an insurance office that will treat you like a person and not just a policy number, I highly recommend Haley Carter and her team!"
We responded:
"Thanks for spreading some positivity our way, JoAnna! We're delighted to hear that Bailey and the rest of our team could assist you in finding the right coverage for your new car while keeping your premium manageable. Your recommendation means a lot to us, and we're here to help with any of your insurance needs in the future."
Profile photo of Sherrill Derryberry

Sherrill Derryberry

August 20, 2026

5  out of  5
rating by Sherrill Derryberry
"Judy has been my go to person for years!!
She is fantastic.. I was in a real bind the other day on getting a part for my truck. They needed the VIN number. I was able to call Judy and she had it to me in seconds. I have been with State Farm for many years.
Judy is always a part of that. She’s like family.!!!"
We responded:
"Sherrill, it means a lot to know Judy has been someone you can count on through the years! Thank you for sticking with us and for sharing such kind words about your experience. We’ll be right here whenever you need us!"
Profile photo of Madison Martin

Madison Martin

August 19, 2026

5  out of  5
rating by Madison Martin
"Bailey is very helpful"
We responded:
"Those five stars speak for themselves, Madison. Thanks for leaving them!"
Profile photo of Jean Gibson

Jean Gibson

August 18, 2026

5  out of  5
rating by Jean Gibson
"Judy is very kind and always willing to help you with all of your insurance questions.
Judy is great with claims on your policy. and a very professional lady."
We responded:
"Jean, it’s so nice to hear that Judy has been there for you when you’ve needed support! We know insurance questions and claims aren’t always straightforward, so we’re glad she’s been able to make things easier. Thanks for choosing our team!"
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Aubrey Bowlin

August 14, 2026

5  out of  5
rating by Aubrey Bowlin
"Bailey is an absolutely phenomenal person. I called 3 minutes before closing (I know, I hate being that person) and helped me with a new policy for 27 mins after close on a Friday evening.. I couldn’t have asked for a better customer experience than what I received today. Great Job Bailey! I hope you are valued as much by your team as you are to me!"
We responded:
"Aubrey, your shoutout to Bailey means so much! It’s wonderful to hear Bailey went the extra mile to help you, even after hours. That kind of dedication makes a lasting impression, and we’re grateful you took the time to recognize it!"
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Krista V

August 11, 2026

5  out of  5
rating by Krista V
"Brooke did an outstanding job getting all the data points entered and sent me over the policy within 5 minutes. I appreciate Brooke’s quick response and how professional she was explaining the policy to me!!! 👍"
We responded:
"Getting quick, professional help with your policy can make all the difference, Krista! Brooke will be happy to know she was able to make your experience a smooth one. We appreciate you sharing your feedback and giving her a well-deserved shoutout!"
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Kelsey Meharey

August 10, 2026

5  out of  5
rating by Kelsey Meharey
"I was having to fight with a ticket and the court was making it very difficult to give them the correct information, and Bailey was incredibly helpful and made the process straightforward, productive, and got a few laughs out of me along the way! It was the easiest insurance interaction I've had, and I would highly recommend speaking with them!!"
We responded:
"Kelsey, it's great to hear that Bailey was able to assist you effectively with your ticket situation and even bring some laughter to the process. We're delighted that your experience with our agency was smooth and straightforward. If you ever need further assistance with your insurance needs, feel free to reach out."
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Chris Saurenmann

August 7, 2026

5  out of  5
rating by Chris Saurenmann
"I’ve been with Haley Carter State Farm for nearly 20 years and only receive Outstanding customer service from her and her team! Most recently from Judy, who is always helpful and friendly!"
We responded:
"Chris, nearly 20 years with us—wow! Thank you for taking the time to share this. It means so much to hear that Judy and our team have continued to take great care of you over the years. We’re truly honored to have your trust and look forward to being here for you for many more!"
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Josephine Wells

August 6, 2026

5  out of  5
rating by Josephine Wells
"Great customer service!!."
We responded:
"We're delighted to hear that you had a great experience with our customer service. Josephine, we appreciate you! "
Profile photo of Lee Nicholson

Lee Nicholson

August 6, 2026

5  out of  5
rating by Lee Nicholson
"The office is always so helpful"
We responded:
"Lee, this is awesome to hear—thank you for the kind words! We're glad to hear that our office has been helpful to you. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."