State Farm® Insurance Agent Haley Carter

"Judy at the State Farm office in Azle was wonderful to work with. Even though insurance in DFW is very expensive, Judy helped me to find the best rate possible for my two cars. Judy is a great person and I am glad I was able to connect with her."

"Brooke was great to work with! She answered all the questions I had and explained everything in great detail. This process was smooth and easy!"

"Everyone is so nice and helpful. I recently moved from Florida and Judy went above and beyond. I’m so glad I chose this office!"

"Very very nice , professional staff that seen i got the best discounts fer my Avalanches and family. Very respectful , curteous and caring. With Haley Carter State Farm ur not just a number or policy. Ur a friend and neighbor. I love the sense of humor the staff has and trust me ya gotta have a sense of humor to deal with me. Yall Rock!"

"Very nice staff. Concerned for your needs. Brooke has really helped me with some confusing changes made on my policies."

"Nicole is a great agent. She was very personable as well as professional. The whole process was fast and she saved us a lot of money. I highly recommend her to be your insurance agent."

"Ashley at Haley Carter was so kind and helpful! Signing up was a breeze and the auto insurance rates were significantly lower for both my husband and me. Ashley walked us through every available discount and we look forward to continue working with her in the future!"

"Ms. Judy was amazing to work with. Last year I was searching for a better auto insurance company, comparing prices and best options. I was contacted by Ms. Judy and while I wasn’t ready to switch (been with my broker for over 30 years), she was informative, friendly and not pushy. Fast forward to this year; Ms. Judy reached out just to check on me and to see how things were going. I was happy with my current insurance company but still requested a quote from State Farm. Ms. Judy provided quick responses and was prompt with incorporating several options to suit my needs. I was intrigued with the options and set an appointment. Upon arriving I was greeted by several agents while I was directed to Ms. Judy. My appointment was informative, relaxing and friendly. I gave my concerns to her and she provided sufficient information to ease my transition from a trusted broker to State Farm. Not only am I happy with my new lower price fpr auto but was offered additional coverages for my business and life. I left tge office knowing I made the right decision choosing State Farm."

"I do not recommend this insurance company & local state farm business. After recently switching back to them for being quoted an amount that was lower than the amount I was paying from a different company, it was about a week later when I got a notification that my monthly bill was actually going to be significantly higher than what I was originally quoted. No explanation was given just an disingenuous "I'm sorry" which is unacceptable. I was misled intentionally & the people that work at this business only care about their bottom line instead of working with the customer to fix the issue and provide a lower quote as promised. State Farm is a joke. Better & lower insurance is available with other companies. Will NEVER use State Farm again for anything. Above original review update.... Additionally, the owner of the business (Haley Carter) reached out to me this week via email (I have the "receipts") and asked me twice to remove the above negative review. She confirmed that my review and complaint of the incident that occurred that led to the bad review is valid and accurate, but then proceeded to indirectly call me a liar by saying that a portion of the review is not factual when actually it is 100% factual and she had already confirmed that. Haley Carter then continued on by trying to manipulate me to remove the bad review. Which I will not because this incident needs to be documented in it's entirety so that way other consumers know the truth about Haley Carter, how she runs her office, and her team which are shady, highly manipulative, and only care about padding their bank accounts. It's my right to share my experience and the truth as a consumer to help others make an informed decision. That's what reviews are all about! What business owner has the audacity to ask for a bad review to be removed and then try to manipulate someone into doing it!! It's pathetic and a desperate attempt at damage control so that no one knows the truth about Haley Carter and her shady "business." I would strongly advise to never get any kind of insurance with them. They have terrible customer service and ZERO business ethics. Go to Progressive!! They are awesome, have top-notch customer service, and they make everything so easy. And they have great rates too!! Haley Carter State Farm is a joke. DO NOT spend your money with them! You will regret it as I have."

"Judy was amazing! Very responsive and helped me cut my home owners insurance in half and reduce my auto insurance by about $150 per month."

"Ashley truly is the best! She is helpful, patient, & knowledgeable. So grateful to be able to have her take care of our insurance needs."

"Excellent customer service!!! Ashley went above and beyond to make sure our move of our insurance to State Farm Haley Carter was seamless. She was able to increase our coverage and best of all lower our premiums!"

"I want to thank Nicole for her excellent work and looking out for my best interest. She always has the answer for my questions and great advice. Thanks Kevin"

"There were 2 very nice ladies who helped me pay my bill and re-set my bills every month."

"Kim was very helpful answering all my questions. She was very sweet listening to my long story. Thank you, Kim"

"Everyone is very friendly at Haley Carter State Farm! I love having them as my insurance company. I spoke with Judy today and she is always very calm and gets everything figured out for me, while delivering excellent customer service. I highly recommend Haley Carter State Farm!"

"Had a great experience, Emma was amazing!!! She helped make everything go smooth and easy. Great Service!!!"

"Nicole did a great job answering my questions and making sure we had the right coverage for the right price. Very happy 😊"

"We have been with State Farm over 35 years and the customer service is amazing. They always have the time to answer questions or provide the best service. We have our homeowners, auto and life insurance with them and would not go anywhere else for our insurance needs. Thank you Kim for your help today!!"

"We have been state farm customers for over the past 28 years. Haley's office has been so good to us. They're very pleasant with anything that he ever needed help with. I personally have 3 accounts with State farm , Auto, home and 2 Life insurance policies. I love this office."

"Very friendly staff, easy to get in touch with and responds relatively fast. Her office uses text as a form of communication which is a huge plus for me 😅 I had an issue came up (my fault) and Kim helped it get resolved fast so I didn't stress about it."

"Amazing group of people. Always happy to help and extremely polite. Love working with my State Farm peeps."

"The Carters have always been very helpful to my family. This is a great team to do business with!"

"I’d like to shoutout Nicole and Kim for providing immaculate customer service at all times. No matter what the circumstances I’m always treated with much respect and they truly do aim to please the customer. Sincerely I’ve never had an insurance company that goes above and beyond! They even personally write out invitational cards for their clients/customers which ultimately sets them apart from the other companies. Thank you Haley Carter for the dynamic role that you play in ensuring the staff is trained extensively, while being well mannered…"

"Always have me covered! Talked to Judy today she was very kind, patient & helpful. I tend to have a lot of questions, but she made me feel heard & helped me fully understand my policy!"